Live Chat

Our Live Chat hours are Monday-Friday: 9AM - 5PM, EST. The "Chat Now" button will appear on the bottom righthand side of the site when an agent is available.


Call our Customer Support team at (888) 998-4713 to answer any questions you may have.

Monday to Friday: 9 a.m. – 9 p.m. EST
Saturday: 10 a.m. – 4 p.m. EST


You can also email your questions to: We'll get back to you within a business day.

Order Status

To check your order status, please provide us your order number and we'll look it up.

Back Health Emails

Sign-up for free back health emails and receive a free gift ($45 value) with your Kyrobak purchase.